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Shipping Policy
Effective Date: [Today’s Date]
Business Name: EcoTrend
Contact: ecotrendservice@gmail.com | (315) 743-8183
1. Order Processing
Orders are processed within 1-2 business days after payment is received. Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email once your order is placed and another when your order is shipped.
2. Shipping Rates & Delivery Times
We offer standard and express shipping options. Shipping rates are calculated at checkout based on your location and package weight.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Free Shipping |
Free shipping on all US orders.
3. Shipping Locations
We currently ship within the United States.
If you’re outside the U.S. and interested in purchasing, please contact us at ecotrendservice@gmail.com.
4. Order Tracking
Once your order ships, you’ll receive an email with a tracking number. You can use this number to check your order status anytime.
5. Delays & Issues
EcoTrend is not responsible for shipping delays caused by:
- Carrier service disruptions
- Incorrect or incomplete addresses provided by the customer
- Natural disasters or weather-related delays
If your package is delayed, damaged, or lost, contact us at ecotrendservice@gmail.com, and we’ll assist in resolving the issue with the shipping carrier.
6. Address Errors
Please double-check your shipping address before submitting your order. We are not responsible for orders delivered to incorrect addresses due to customer error.
7. Local Pickup (if applicable)
Currently, we do not offer local pickup from our Mount Airy, MD location.
8. Contact Us
If you have any questions or concerns about your shipment, please contact:
EcoTrend
📍 4105 Larson Ln, Mount Airy, MD 21771
📞 (315) 743-8183
📧 ecotrendservice@gmail.com